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ERP Cigam
Integrated Enterprise Management
Today’s business scenarios require companies to endeavor in a never-ending quest for quality and profitability. While trying to achieve these goals, companies are facing several difficulties, such as miscommunication and diverging information generated by non-integrated systems that lead to errors, rework and low productivity.
To allow companies to grow steadily, CIGAM provides integrated management tools that automate and streamline business processes and controls, enabling better planning by generating reliable and accurate information for decision makers.
With solutions targeted for manufacturing, retail and services, CIGAM manages the workload through workflow and alerts that direct actions and report via on-screen, e-mail or SMS messages, simplifying day-to-day operations and speeding up accounting and management consolidation, eliminating further revisions and adjustments.
Experience
CIGAM Partner Value Network
Created in 1986, CIGAM is composed of more than 420 professionals in 26 locations, offering 52 different modules in a complete and affordable enterprise management system. CIGAM ERP software suite has won several awards and certifications, and it is installed in more than 2.000 companies in Brazil, featuring one of the largest installed customer bases in the country.
The complete Solution to increase productivity
As Market competition grows and companies are required to achieve higher productivity levels with lesser resources, CIGAM´s processes are constantly evolving to deliver higher productivity to customers in a complete solution, automating all business details and eliminating parallel controls, thus increasing operational efficiency.
As new features are developed, they are made available to all customers. This way CIGAM becomes more complete and up-to-date with businesses’ best practices, delivering quality improvement and reducing total cost of ownership.
Strategic and Managerial Information
CIGAM’s Business Intelligence features provide managers easy access to corporate information, allowing several user-defined analysis scenarios for cost, pricing, breakeven point analysis, future scenarios, profit and margins by product lines, customers, sales personnel and regions.
Cost composition and pricing strategies employ modern costing techniques that allow detailed reporting of commodity chain information and profitability evaluation for different markets and economies of scale, using customer-defined business rules shared with other modules.
Modern technology and high productivity
CIGAM´s Software development methodology (known as MDC) follows certified, worldwide acknowledged integrated maturity and capacity models for software development, employing high productivity business application development tools and modern technologies such as SOA (Service Oriented Architecture) and BPM (Business process management), providing seamless process integration and automation. CIGAM´s user interface is intuitive and easy-to-use, allowing customers to generate their own reports based on user-defined queries and filters and export the results to third-party business applications such as spreadsheets and text editors.
Integration
CIGAM´s advanced features allow customers to create customized rules that determine, limit and report specific functions according to business requirements. Some features are:
Financial
Accounts payable and receivable; treasury and cash management; multiple currencies; forecasting; provisioning; retentions; advances; check and credit card control; banking integration and reconciliation; cash flow; management summaries; planned X actual reporting; business performance indicators etc.
Customer Relationship Management
Negotiation management and follow-up; prospects, accounts and contact management; workflow; quota attainment; sales margin monitoring; customized quotes; telemarketing; e-mail marketing; customer satisfaction research and statistics.
Sales and Distribution
Customer order fulfillment and tracking; electronic data interchange with customers; account balance control; price lists; commissions; margins; credit approval; delivery estimates; control of third-party beneficiation processes; returns, reports and inspections; routes and maps.
Purchasing and supplies
purchase planning; request for proposals and quotes; quotes approval; budget limits; electronic data interchange with suppliers; goods receiving, inspection and return processes; account balance control.
Inventory
Inventory management (quantity, value and movement); requirements planning; product configuration; batch, grid and serial number controls; Distribution centers; third-party inventory control; product availability.
Accounting
Tax, financial and management accounting; pro-rating; economic indicators; financial statements; retentions; electronic file generation; assets management; tax incidence assessment; electronic bookkeeping.
Human Resources
Hoja de pago, frecuencia y acceso, gestión de salario, salud ocupacional, PCMSO, seguridad en el trabajo, PPP, entrenamiento, reclutamiento y selección, gestión de beneficios, ...
Production
Product engineering; master production plan; production scheduling and control system; bill of materials, manufacturing orders and demand management; machine load planning; automated manufacturing order fulfillment; Productive efficiency.
Services Management
Service order planning, scheduling and follow-up; Maintenance, parts and warranty management; help desk and customer service center; service orders distribution and team productivity reporting.
Quality Assurance
Documentation and change control; non-conforming items; internal audits and management reviews; training information; improvement projects and action plans.
Cost and Controlling
Budgetary planning with cash flow forecast; cost accounting management (standard, cost-volume-profit, activity-based); cost scenarios; financial engineering; pricing strategy.
Business Intelligence
Cost and profit analysis for each line of business; breakeven point; financial statements; business performance indicators; balanced scorecard; on-line analytical processing (OLAP); profit ranking reports by product, customer and other options.
And more: solutions for vertical markets: retail; gas stations and logistics/freight carriers.
CIGAM ERP software modules and their main interactions
Productivity
CIGAM Deployment Methodology
CIGAM’s application deployment processes are based on IT´s best practices and have been successfully used in thousands of cases. Application consultants participate in process definition and mapping, configuring systems parameters to ensure adherence to company´s business processes, resulting in productivity increase and providing precise information for a more efficient management.
Each step was developed to ensure that the implementation projects are delivered according to scope, schedule and budget. They are:
1. Follow-up
adherence analysis of customer processes with CIGAM built-in processes;
2. Scope Analysis
Drill-down of specific line-of-business requirements;
3. Kickoff meeting
CIGAM´s architecture overview and awareness of required efforts to achieve a successful implementation;
4. Scheduling
Priorities, deadlines and accountability definitions each area;;
5. Project Objectives
Process mapping and detailing, priorities and information requirements;
6. Project plan
Configuration of operating parameters, operations testing and validation;
7. Coaching
training, testing and process validation of implemented functions;
8. Final adjustments
process approval and data validation by key users;
9. Deploy to Production
Initiation of system operations in production environment, with on-site support from CIGAM´s consulting team;
10. Operations follow-up
Evaluation of possible enhancements and action plans.
A powerful and practical tool
Complete solution; ease of use; fully configurable; queries and reports; Productivity; agility on analyzing and detailing Information to management.
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